Privacy Policy
Last updated: July 2026
Ibiza VIP Taxi (“we”, “us”, “our”) provides private airport transfer, chauffeur, and taxi services in Ibiza, Spain. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (ibizaviptaxi.com) or contact us to book a transfer.
1. Who We Are
Ibiza VIP Taxi is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, you can contact us at hello@ibizaviptaxi.com or +34 745 034 810.
2. What Information We Collect
When you use our website or contact us to request a booking, we may collect:
- Your name
- Phone number
- Email address
- Pickup and drop-off locations, flight details, and travel dates
- Any messages you send us via WhatsApp, email, or our contact form
We do not collect payment card details through this website, as bookings are currently confirmed directly via WhatsApp or email.
3. How We Use Your Information
We use your personal data to:
- Respond to booking requests and confirm transfers
- Communicate with you about your reservation
- Provide customer support
- Improve our services
The legal basis for processing your data is the performance of a contract (fulfilling your transfer booking) and, where applicable, our legitimate interest in responding to your enquiries.
4. WhatsApp and Third-Party Services
When you contact us via WhatsApp, your message and phone number are processed by WhatsApp (operated by Meta Platforms Ireland Ltd), subject to WhatsApp’s own privacy policy. We recommend reviewing WhatsApp’s privacy policy for details on how they handle your data.
5. Cookies
Our website uses only essential cookies required for the site to function correctly. We do not currently use analytics, advertising, or tracking cookies. If this changes in the future, we will update this policy and request your consent where required by law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.
7. Data Sharing
We do not sell your personal data. We may share your information with drivers and vehicle partners as necessary to fulfil your transfer booking, and with service providers (such as WhatsApp) used to communicate with you.
8. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at hello@ibizaviptaxi.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Espanola de Proteccion de Datos, www.aepd.es).
9. Children’s Privacy
Our services are not directed at children, and we do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
